- First Library Journal offers an excellent summary, and as far as I can tell the only comments directly from HarperCollins.
- Bobbi Newman has continually updated her post to provide resources, commentary, and insights from people around the web.
- Karen Schneider makes an excellent point about the long term view of the situation.
- Toby Greenwalt offers up a letter to HarperCollins on the issue.
- The LibrarianInBlack offers up her take on the revolution that needs to come.
- And lastly (but certainly not least) Heather Braum offers up an excellent take on what reaction best serves our users.
I've seen a number of folks post that librarians, authors and readers should be outraged and make this known to the publisher. And I agree...there's just one problem with that statement. How many of our users understand what's going on? How well are we communicating why these things happen with our users?
I'm an academic librarian so my view is a bit different, but even in the academic world where we discuss budget issues and what things cost...our users still don't really understand why things work the way they do. They get frustrated that they can't print off the entire ebook, or pages easily, or have more than one person view it at a time, or why they can't read it on the device they own. Saying its a limit of the vendor really doesn't mean much to them. They can't see the vendor, they don't talk to the vendor and they don't understand the discussions we have with vendors to get these rights. All they see is us and so we take the blame. I can only being to guess at the number of users that don't come back to us because of this. So what do we do?
I agree that we need to stand up to the vendors, but more than that we need to inform our users. In terms they understand and get them behind us, to stand up with us so that we aren't fighting this battle alone. We all need to be in this together.